
EN3
Cooktop not working
• When pressing the control buttons, did you follow the instructions in the section “Using the hob” in the enclosed
“Product Description Sheet”?
• Is there perhaps a power failure?
• Did you dry the hob carefully after cleaning it?
• If a cooking zone has been selected and an F or an ER appear on the display followed by a number, contact the
After Sales Service and inform them.
- With the exception of the message F03 or ER03 that identifies the incorrect cleaning of the controls area.
- To solve the problem follow the instruction in the “Cleaning and maintenance” paragraph.
If the hob does not work following intensive use, the hob internal temperature is too high.
Wait a few minutes until the hob cools down.
Before calling the After-Sales Service:
1. See if you can solve the problem yourself with the help of the suggestions given in the “Troubleshooting guide“.
2. Switch the appliance off and back on again it to see if the fault persists.
If after the above checks the fault still occurs, get in touch with the nearest After-sales Service.
Always specify:
• a brief description of the fault;
• the type and exact model of the oven;
• the service number (number after the word Service on the rating plate), located on the right hand edge of the oven
cavity (visible when the oven door is open). The service number is also indicated on the guarantee booklet;
• your full address;
• your telephone number.
If any repairs are required, please contact an authorised After-sales Service (to guarantee that original spare parts will be
used and repairs carried out correctly).
In the unlikely event that an operation or repair is carried out by an unauthorised technician, always request a certification
of the job carried out and insist on the use of original spare parts.
Failure to comply with these instructions may compromise the safety and quality of the product.
TROUBLESHOOTING GUIDE
AFTER SALES SERVICE
HOB ACCESSORIES
Child guard accessory AMH 122
This accessory can be obtained from the After-Sales Service under
Part N° 4819 310 18436.
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