
TROUBLESHOOTING GUIDE
This washing machine is equipped with automatic
safety functions which detect and diagnose faults
at an early stage and react appropriately.
Often, however, the faults detected are small
enough to be solved in a matter of minutes.
For example:
The appliance will not start; no lamp lights
up.
Check whether:
•
the appliance is plugged in;
•
the wall socket is functioning correctly
(use a table lamp or similar to test);
•
a programme is selected correctly.
The appliance will not start, but the
selected programme lamp is flashing.
Check whether:
•
the appliance door is properly closed
(child lock screw);
•
open the door and close it again.
The appliance stops during the programme
and the Estimated Remaining Time display
is flashing.
Check whether:
•
another programme has been selected.
Reselect the desired programme and press the
“Start”
button, do not add detergent for this
programme;
•
The appliance safety system has been activated.
See fault description table.
Detergent and additives incorrectly washed in.
Check whether:
•
the detergent dispenser inserts are incorrectly
located (see “Care and Maintenance”);
•
enough water is being supplied. The mesh filters
in the water connection could be blocked (see
“Care and Maintenance”).
The appliance vibrates during the spin cycle.
Check whether:
•
the appliance is levelled and solidly installed on
all four feet (see “Installation”);
•
the transit bolts have been removed. Before
using the washing machine you must remove the
transit bolts (see “Installation”).
Final spin results are poor:
The appliance has an imbalance detection and
correction system. If individual heavy articles are
loaded (bathmat, bathrobe, etc.) this system may
reduce the spin speed automatically to protect the
appliance or interrupt the spin cycle altogether if
the imbalance is too great after several spin starts.
•
If the laundry is still too wet at the end of the
cycle, add other articles of laundry and repeat
the spin cycle.
•
Excessive foam formation may prevent spinning.
Ensure correct amount of detergent is used.
•
Check whether the spin speed has been reduced
to “No spin”.
What should I do when the automatic safety system detects a malfunction?
The programme is interrupted and various fault codes on the Control panel display (if available) point to
the source of the fault.
Fault description table
Digital display Fault description
“FH” “Water inlet fault”
“F02” “Draining fault”
from “F4” to “F21” “Electrical components fault”
“SUD” “Suds Routine”
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